Ojai srl – Limited Warranty

What Does This Warranty Cover?

This limited warranty covers any defects in material or workmanship in new Feb Shades eyewear products purchased by customers on feb31st.it. It doesn’t cover certain things, so please read this limited warranty carefully.

This limited warranty extends only to the original consumer purchaser (after this, “you” or “your”) and can’t be assigned or transferred to anyone else. If you purchased your FEB SHADES product online from OJAI srl, (after this, “Ojai srl,” “us,” “we,” or “our”), you may obtain coverage under this limited warranty. If you purchased FEB SHADES product somewhere else, this limited warranty doesn’t apply.

What Does This Warranty Not Cover?

This limited warranty doesn’t cover any problem caused by (i) commercial use, (ii) normal wear and tear, or (iii) misuse, accident (including but not limited to collision, fire, and spilled food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, or improper storage. This limited warranty is void if a product is returned with removed, damaged or tampered labels or any alterations. OAJI srl DOES NOT WARRANT AGAINST ANY SCRATCHED, FRACTURED, OR SHATTERED LENSES. Also, consequential, indirect, and incidental damages are not recoverable under this warranty. Also, as FEB SHADES frames are made out of wood, slightly color variations against the pictures shown on the website will not be considered a defect.

How Long Does The Coverage Last?

The warranty period is two (2) years from the documented date of purchase.

What Do You Have To Do?

OJAI srl will provide warranty coverage if your warranty claim complies with all terms of this limited warranty and you follow the return procedure below. If you don’t follow the return procedure, you can’t obtain warranty coverage.

To obtain warranty service for FEB SHADES eyewear product purchased on feb31st.it, please email warranty@feb31st.it to obtain a Return Material Authorization (“RMA”) and prepaid return shipping label.

If your claim is covered by this limited warranty, OJAI srl will pay the cost of shipping the product back to you after the warranty service is completed.

Any product returned to OJAI srl without a valid warranty claim, without an RMA or without proof of purchase may be rejected, returned to you at your cost or kept for a period of 30 days. If after 30 days you have not paid for the cost of return shipping, OJAI srl may dispose of your product in its sole discretion after notifying you by phone or email that it intends to do so and giving you a final opportunity to make arrangements for return shipping. By sending a product for warranty service or replacement, you agree to transfer ownership of the original product to OAJI srl at the time at which it arrives at our warehouse if OAJI srl determines that replacement is appropriate.

What Will OJAI srl Do?

If OAJI srl authorizes you to return your product to OJAI srl and your claim is covered by this limited warranty, OJAI srl will decide whether to repair or replace the defective product. If your product will be replaced, OJAI srl will decide whether to replace it with a new or remanufactured product. If OJAI srl, in its sole discretion, determines it’s not reasonable to replace the defective product, OJAI srl may refund you the purchase price you paid for the product. Repaired or replaced products are covered for the remainder of the original product warranty or 90 days, whichever is greater.

What About Other Repairs?

If your FEB SHADES eyewear product doesn’t qualify for warranty service under this limited warranty or you can’t provide proof of purchase, you may still request to have it repaired by OJAI srl, but charges may apply. Please email warranty@feb31st.it to learn more.

Governing Law

The laws of Italy govern this limited warranty, reference Codice di Consumo, ovvero Decreto Legislativo 06/09/2005 n. 206.

This limited warranty is provided by Ojai srl, Bergamo, Italy.

If you have any questions concerning this limited warranty, or to request an RMA, please email warranty@feb31st.it.